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A Comparative Analysis of Dropout Prediction in Massive Open Online Courses
(Springer, 2021)
Massive open online courses (MOOCs) provide a valuable learning platform for global learners. They are extensively utilized by an increasing number of people from all over the world due to their remarkable features, including ...
Evaluation of service quality using SERVQUAL scale and machine learning algorithms: a case study in health care
(Emerald Group Publishing Ltd., 2021)
Purpose This study aims to propose a service quality evaluation model for health care services. Design/methodology/approach In this study, a service quality evaluation model is proposed based on the service quality measurement ...