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Evaluation of service quality using SERVQUAL scale and machine learning algorithms: a case study in health care
(Emerald Group Publishing Ltd., 2021)
Purpose This study aims to propose a service quality evaluation model for health care services. Design/methodology/approach In this study, a service quality evaluation model is proposed based on the service quality measurement ...
Predicting Patent Quality Based on Machine Learning Approach
(Institute of Electrical and Electronics Engineers Inc., 2022)
The investment budget allocated by companies in R&D activities has increased due to increased competition in the market. Applications for industrial property rights by countries, investors, companies, and universities to ...