Konu "Tool" için Makale Koleksiyonu listeleme
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Ensemble multi-attribute decision-making for material selection problems
(Springer, 2023)Material selection is influential in product design, manufacturing, and marketing. Appropriate material selection maximizes the performance of a product while minimizing its cost, whereas inappropriate material selection ... -
Monitoring patient dissatisfaction: a methodology based on SERVQUAL scale and statistical process control charts
(Taylor & Francis Online, 2020)In this study, a methodology has been suggested to monitor patient dissatisfaction in hospitals. The proposed methodology uses the service quality (SERVQUAL) scale and statistical process control charts, namely standardised ...