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Exploring service quality of low-cost airlines in Europe: An integrated MCDM approach
(Sciendo, 2019)
This study aims to evaluate service quality performance of major LCCs (Low Cost Carriers) in Europe by the MCDM (Multi-Criteria Decision Making) methodology. In addition it focuses on managerial business models and includes ...
Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines
(Sciendo, 2020)
In the airline industry where intense competition has taken place, performance evaluation is vital for airlines to achieve their goals and to gain a competitive advantage. This study aims to evaluate the performance of ...